Halfords Edge Lane, located in Old Swan, Liverpool, serves as a vital hub for car enthusiasts, cyclists, and everyday motorists. This branch is part of the well-known Halfords chain, which specializes in automotive and cycling products. In this article, we will delve into what Halfords Edge Lane offers, customer experiences, services, and how it fits into the local community.
Location and Accessibility
The Halfords store at Edge Lane is situated at 491-499 Edge Lane, L13 1AA, making it easily accessible for residents of Liverpool and surrounding areas. The store’s strategic location ensures it is a convenient stop for anyone needing automotive products or services.
Operating Hours
Halfords Edge Lane operates on the following schedule:
Monday to Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM
This extensive operating schedule allows customers to visit at their convenience, whether during the week or on weekends
Services Offered
Automotive Products and Repairs
One of the main attractions of Halfords Edge Lane is its extensive range of automotive products. Customers can find everything from car accessories and parts to in-car entertainment systems. The store also provides vehicle servicing, tyre replacements, and exhaust services, catering to a wide array of automotive needs. Additionally, they offer MOT testing, ensuring vehicles comply with safety regulations.
Bicycle Sales and Repair
Halfords is also well-regarded for its bicycle offerings. The Edge Lane branch stocks a variety of bicycles and cycling accessories, from children’s bikes to high-performance models for serious cyclists. Their bicycle repair services are notable, providing everything from basic tune-ups to more complex repairs.
Customer Services and Support
Halfords Edge Lane prides itself on customer service. Staff are trained to assist with product selection and installation, ensuring a satisfactory shopping experience. However, customer reviews suggest that experiences can be mixed. While many customers praise the staff’s helpfulness and expertise, others have reported issues with service efficiency and communication
Customer Experiences
Customer reviews highlight a broad spectrum of experiences at Halfords Edge Lane.
Positive Feedback: Many customers commend the helpfulness of staff. For example, one customer praised an employee named Colin for his exceptional service when helping with a broken wing mirror, demonstrating a commitment to customer care.
Constructive Criticism: Conversely, there are reports of frustrations, particularly regarding service delays and issues with product availability. Some customers expressed disappointment in having to follow up on orders themselves, indicating a need for improved communication
Value for Money: The pricing at Halfords Edge Lane has received mixed reviews. While some customers feel they receive good value for services rendered, others have commented on the high cost of certain repairs compared to the time taken for service
Community Engagement
Halfords Edge Lane plays a significant role in the local community. By offering services tailored to both motorists and cyclists, the store promotes safe and efficient transportation. Community events, like cycling workshops and car maintenance seminars, could further enhance their connection with local residents, fostering a sense of community involvement
Frequently Asked Questions
What types of bikes are available at Halfords Edge Lane?
Halfords Edge Lane offers a diverse selection of bicycles, including children’s bikes, mountain bikes, and road bikes. They also stock cycling accessories, such as helmets and safety gear.
Can I book a service appointment online?
Yes, customers can book services through the Halfords website, allowing for a streamlined process and ensuring the availability of necessary parts and technicians.
Is there parking available at the Edge Lane store?
Yes, the store provides parking facilities for customers, making it convenient to visit for both product purchases and services.
What should I do if I have a complaint?
Customers can contact Halfords customer service through their website or speak directly to management at the Edge Lane store to address any concerns or complaints regarding products or services.
What is Halfords Edge Lane?
Halfords Edge Lane is a branch of Halfords, a well-known UK retailer specializing in automotive products, bicycles, and camping equipment. Located on Edge Lane in Liverpool, this store offers a wide range of products and services, including car maintenance, bike sales and repairs, and various motoring accessories.
Where is Halfords Edge Lane located?
Halfords Edge Lane is situated at: Unit 3, Montrose Retail Park, Edge Lane, Liverpool, L13 3AD, United Kingdom.
The store is part of a retail park and easily accessible by car, public transport, and on foot.
What are the opening hours for Halfords Edge Lane?
The store’s typical opening hours are:
Monday to Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM Please note that hours may vary on public holidays, so it’s a good idea to check their official website or call the store for the latest information.
What services does Halfords Edge Lane offer?
Halfords Edge Lane provides a range of services, including:
Car services: Battery checks, bulb replacement, wiper blade fitting, and oil top-ups.
Bike services: Bike assembly, repairs, and maintenance checks.
MOTs and car servicing: Through the Halfords Autocentre located nearby.
Car audio and sat nav fitting: Installation of car stereos, dash cams, and navigation systems.
Camping and travel equipment sales: Tents, roof boxes, and travel accessories.
Does Halfords Edge Lane sell electric bikes and scooters?
Yes, Halfords Edge Lane offers a range of electric bikes and scooters, catering to different budgets and needs. The store provides assistance in selecting the right model and offers assembly and servicing options for electric bikes.
Can I book an MOT or car service at Halfords Edge Lane?
Yes, you can book an MOT or car service at the nearby Halfords Autocentre. You can schedule an appointment through the Halfords website, by phone, or directly at the store. The Autocentre offers various services, including MOT testing, brake checks, and full car servicing.
Conclusion
Halfords Lane in Liverpool stands out as a prominent destination for car and bike enthusiasts alike. With a wide range of products, services, and dedicated staff, it caters to various customer needs. While some customers have reported challenges, the overall experience can be positive, especially when aided by knowledgeable staff members. As the store continues to evolve, it remains a vital part of the Liverpool community, promoting safe travel and cycling among residents.
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