Delta Taxis is a well-known taxi service based in Merseyside, covering a large area that includes Liverpool, Wirral, and parts of the surrounding regions. The company provides reliable, 24-hour taxi services and is particularly popular for its competitive pricing and efficient booking options. If you’re trying to reach Delta Taxis for bookings or customer support, here’s a comprehensive guide to help you with essential information.
How to Contact Delta Taxis
Delta Taxis has several phone numbers for different purposes:
24-Hour Control Centre: For bookings and general inquiries, the main contact number is 0151 922 7373. This number connects you directly to the customer service team, available around the clock to assist with your travel needs.
Admin Support: For administrative assistance, call 0151 932 2801.
Technical Support: If you encounter any issues with the Delta Taxis app or online booking services, you can reach out to the technical support team at 0151 955 6463.
Delta Garages: For inquiries related to vehicle maintenance or other garage services, contact 0151 924 1604.
Booking a Ride with Delta Taxis
Delta Taxis offers multiple booking options to accommodate different preferences:
Phone Booking: You can call the 24-hour control centre to book a taxi directly.
Online Booking: The Delta Taxis website allows for online bookings. Passengers can use the fare estimator tool to get an approximate fare based on the journey’s mileage.
Delta Taxis App: For a more seamless experience, download the Delta Taxis app available on both Android and iOS. The app allows you to book rides, track your taxi, and make payments conveniently.
Pricing and Fare Information
Delta Taxis uses a tiered pricing system based on peak and off-peak times:
Off-Peak (Yellow): The fare starts at £3.10 for the first mile, with an additional £1.90 per mile thereafter.
Peak Hours (Red): The fare increases to £3.40 for the first mile, followed by £2.00 per mile for additional distance.
Premium Rates (Blue): This is applicable during certain times, such as late nights and holidays, with a starting rate of £3.60 for the first mile and £2.20 for each mile after.
The company also has fixed rates for airport transfers. For instance, a one-way trip to Manchester Airport from anywhere in Merseyside is £60, with variations depending on the pick-up or drop-off point.
Coverage Area
Delta Taxis primarily serves the Merseyside area, including major hubs like Liverpool, Bootle, Sefton, and Wirral. The service extends to cover nearby towns such as Southport and St. Helens, making it a versatile choice for regional travel.
Frequently Asked Questions
How reliable is Delta Taxis?
Delta Taxis has a reputation for prompt service, with a large fleet that ensures availability even during busy periods. The company’s 24/7 customer support helps address any concerns in real time.
Are there extra charges during holidays?
Yes, there are increased fares during Christmas and New Year’s periods, with a 50% surcharge on the standard rates from December 24th to 27th, and December 31st to January 2nd.
What payment methods are accepted?
Delta Taxis accepts cash, card payments, and in-app payments for added convenience.
What is the Delta taxi contact number?
Delta Taxis offers multiple contact numbers depending on the region. In the Liverpool area, the main booking line is 0151 922 7373. For administrative support, you can reach them at 0151 932 2801. Delta Surrey and Delta Sunshine Taxi in British Columbia, Canada, have numbers like 604 594 1111 and 604 594 5444 for bookings.
How can I book a Delta taxi?
You can book a Delta Taxi by calling the booking line, using their official mobile app, or booking online through their website. They have a 24/7 dispatch service to accommodate any time of day or night.
Does Delta Taxis have a mobile app?
Yes, Delta Taxis offers a mobile app that allows customers to book and track their rides conveniently. You can download the app from the official Delta Taxis website or major app stores.
Does Delta Taxis operate 24/7?
Delta Taxis provides 24/7 service, meaning you can book a ride at any time. This is particularly useful for early morning airport runs or late-night transportation needs.
What areas does Delta Taxis cover?
Delta Taxis covers a broad area, including Liverpool, Sefton, Knowsley, and Wirral in the UK. In Canada, Delta Surrey Green Cab and Delta Sunshine Taxi serve regions like Surrey, Delta, Ladner, Tsawwassen, and the Tsawwassen Ferry Terminal.
Does Delta Taxis offer wheelchair-accessible services?
Yes, they provide wheelchair-accessible vehicles, and there is no additional charge for this service. It’s advised to inform the dispatcher at the time of booking to ensure a suitable vehicle is dispatched.
Are there any additional charges for using Delta Taxis?
Typically, there are no extra charges for special services like using a van or wheelchair-accessible vehicle. However, it’s advisable to confirm when booking.
What should I do if I lost an item in a Delta Taxi?
If you lose an item in a Delta Taxi, contact their customer service as soon as possible. They have a lost property service where you can report lost items and try to recover them.
Can I book Delta Taxis for school runs?
Yes, Delta Taxis offers services for school pick-ups and drop-offs. It’s recommended for parents to set up an account to make payment easier.
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